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Anonymised case

Supplier for installers and industry

From initial requirements to ecommerce launch

Challenge

Build a useful digital channel for installers, connected to distributor operations and aligning catalogue, technology, agencies and internal teams.

What we did

Our involvement, stage by stage.

  1. Define requirements and priorities; select the agency, ecommerce platform and PIM.

  2. Organise the professional catalogue: categories, attributes, technical information, search and maintenance processes.

  3. Contribute to design and coordinate development, team dependencies and validation of ERP integrations.

  4. Testing, launch preparation and support for communication, training and channel adoption.

Value contributed

A shared direction for technical and commercial decisions, connecting development, launch and operations.

Ongoing work

We continue improving the catalogue and search, supporting customer activation and organising acquisition, CRM follow-up and measurement.

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