Real cases, confidential clients
We keep our clients confidential. These cases describe the challenge, what we did and how we work, without names.
Anonymised case
Supplier for installers and industry
From initial requirements to ecommerce launch
Challenge
Build a useful digital channel for installers, connected to distributor operations and aligning catalogue, technology, agencies and internal teams.
Our involvement
Requirements, technology, catalogue and integrations. Team and agency coordination through launch and adoption.
Anonymised case
Distributor with a store network
Connect store service with the digital customer relationship
Challenge
Bring professional service to ecommerce and the customer portal, with information and processes adapted to installers’ daily work.
Our involvement
Ecommerce and a customer portal connected to professional service. Technical coordination and adoption support.
Anonymised case
Sector buying group
From the business model to tools for installers
Challenge
Define and launch a new digital business for a sector buying group, starting with what professional installers need in their daily work.
Our involvement
Business model, partner selection and design and development coordination. A digital proposition built around installers’ daily work.
Anonymised case
Technical equipment manufacturer with a distribution network
Generate digital demand and direct it to the channel
Challenge
Users research and compare online while purchasing through the professional network. The challenge is to connect both journeys and coordinate digital strategy.
Our involvement
Strategy, campaigns and content connecting online research with the distribution network.
Anonymised case
Climate equipment manufacturer and maintenance services
Connect service acquisition with sales follow-up
Challenge
Distinguish maintenance from repair in the digital journey and improve visibility into which contacts become contracts.
Our involvement
Journey diagnosis and proposals connecting campaigns, forms and lead follow-up.
Anonymised case
Digital platform for professional clinics
Explain the product through customer needs
Challenge
Translate platform features into specific clinic needs and organise communication supporting acquisition, activation and retention.
Our involvement
Coordinated content, resources and campaigns to explain the product and support clinic relationships.
Anonymised case
Healthcare services company with online sales
Prepare acquisition with more reliable measurement
Challenge
Review digital channel measurement and prepare campaigns with useful conversions and tools aligned with user consent.
Our involvement
Measurement audit and corrections, supplier coordination and campaign preparation support.
Our own product
Our own AI product for B2B distribution
Turn sector experience into a digital product
Challenge
Connect catalogue knowledge with the enquiries and needs distributors receive every day.
Our involvement
Development of our own product: connected catalogue, sales assistant and preparation for distributor validation.